Main Purpose of the Job:
The Assessors responsible for the completion of credit risk assessments and the management of data which relates to the legal entities involved, the Assessor will use information obtained from internal and third-party sources in a way that provides the reader with valuable and meaningful information for decision making. The assessments must enable the reader to understand the creditworthiness of the assessment subject, and provide additional contextual and risk information, within given timeframes and deadlines. The reader must be able to make decisions which are informed by relevant, complete, and accurate information, opinions and recommendations.
The Assessors are expected to ensure that the information required is obtained, including liaising with the client and the subject directly.
The value added by an Assessor is the meaningful interpretation of the information obtained and included in the assessments, making recommendations based on the interpretation and offering suggestions and solutions which could assist the client reduce their risk exposure.
Core Accountabilities and Responsibilities
Management, Motivation and Leadership
- Be accountable for your own work
- Self-manage to ensure quality and timing expectations are consistently met.
- Identify your own weaknesses and escalate proactively, always seeking self-improvement
- Be a positive social influence and motivate colleagues by displaying energy, showing enthusiasm and having a proactive attitude
Effectiveness and Delivery
- Send reports on or before the deadline
- Inform the client of delays or of incomplete reports and that the full report will be sent on completion when missing information is received
- Excellent working knowledge of the Platform
- Competent on Business Platform System and Cregalink
- Exercise good judgment when encountering problems or challenges
- Be pragmatic and apply common sense when looking for solutions
- Add value to assessments, beyond simply following processes
- Outputs to always reflect to retain a professional image
Operation
- Meet Operational standards as per operating procedures
- Understand and interpret all report modules up to a Quickfix reports.
- Ensure all data is captured into the report modules
- Identify adverse information from internal sources and ensure inclusion in assessments
- Ensure Quality Control in all assessments Accuracy of all information
- Relevance of information
- Correct Spelling and Grammar
- Adequate information included for decision making
- Analyse data and provide an insightful summary, conclusion, and assessment
- Give a limit recommendation supported by your findings and interpretation of information
Information Gathering
- Ensure all available sources of information are used to gather relevant information based on a report request. (Business Platform System, Databuild, Industry Insight, Lightstone, Google, Cregalink, the Platform)
- Query information when the reliability of source or content of information is questionable
- Drive the receiving of information timeously through continued follow up via phone calls and emails
- Ensure that the capturing of information onto the Platform is of the highest standard of quality and accuracy
- Interpretation and documentation of findings
- Interpret information received from sources and document the information in a way that reflects the credit worthiness of the entity and adds value and insight to the reader
- Produce reports in line with consistent high standards, ensuring that all information gathered is reflected in the report in a way that provides business intelligence to the client as a base for decision making
- All information that required further investigation or is a potential risk must be clearly highlighted Identify scams, using the scam identification checklist, common sense and experience
- Communication
- Proactively communicate with customers updating them of the progress of reports, providing an adequate explanation if there are delays and provide timelines of when the report will be completed
- Clearly and eloquently communicate with parties that need to provide information, over the phone and via e-mail, in order to ensure relevant information is gathered
- Communicate with Regional Credit Risk Advisors, Senior Credit Risk Advisors and Credit Risk Advisors or Debt Recovery Specialists to clarify time and report content requirements
- Communicate with the above internal stakeholders, and directors, where additional information, market intelligence or assistance acquiring information is needed
Position Requirements:
Qualifications: A business related tertiary qualification will be an advantage
Experience: 3 years work experience, preferably in a related industry
