KONE is looking for qualified Maintenance Technicians in Cape Town , South Africa . Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers.
In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customers and the people using the equipment.
Responsibilities:
- Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
- Responsible for accurate and real-time back reporting of work performed.
- Maintain excellent relationships with the customers, the contact person, and end-users on site.
- Manage the site environment during service operations.
- Identification of site risks, and timely communication of any such occurrences.
- Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
- Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders.
- Submit time sheets based on the execution.
Skills & Experience:
- One or more of the following qualifications:
- Completed NQF level 4 certification with apprenticeship program (minimum 4 years).
- Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic.
- Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
- Good communication skills with basic IT skills.
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