Training Officer East London

Joblink Placement • Other • East London, Eastern Cape, South Africa • $200 - $300 / year • 1d ago

Training Consultant Job Description

The Training Consultant will assess the current skill set within the business and identify areas for improvement and further training. This role involves the development and implementation of learning interventions to improve productivity and elevate employee confidence levels. The training interventions should aim at enhancing employee skill levels and overall performance within the business. The consultant will also be responsible for updating and evaluating training content to align with the goals of the business.

Experience:

Minimum 2-3 years’ experience within an HR / Training and Development role/environment.

Qualification:

Matric Certificate
HR Qualification (advantageous)
SDF / Training Certifications (advantageous)
Health and Safety Training Capabilities / Accreditation (advantageous)

Competencies (skills and attributes):

Ability to work under pressure
Ability to use own initiative and make decisions
Creative and Forward Thinking
Excellent communication Skills on all levels
Team Player
Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to stores nationally)
Accuracy and good attention to detail
Willingness to learn
Excellent people skills and ability to interact with persons on all levels
Organized and Driven
Problem-solving ability
Market Research Skills
Ability to Present as an Ambassador of the Business

Key Responsibilities:

Evaluate existing training and development programs within the business
Ensure training material is relevant and in line with the needs of the business and current market trends
Revise, modify and update training materials within the business
Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business
Create course materials and teaching aids that support content delivery and skills assessments
Conduct training sessions across the business with relevant content to various levels of employees
Conduct effective training in person and via electronic means
Co-ordinate training interventions within the business including logistics and planning
Provide day-to-day guidance and leadership to employees within the organization
Deploy feedback tools to assess the effectiveness of the training curriculum and content
Track training outcomes and ensure alignment with business objectives
Identify individual and organizational obstacles to learning and facilitating training interventions
Respond to trainee questions and adjust course content to align with needs of learners / training audience
Develop evaluation and feedback channels
Ad Hoc duties assigned within an HR department environment

Brand Ambassador:

Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand across the territories in which we operate and to ensure interventions meet the business needs and fit the culture of the business.
Drive word-of-mouth employer brand awareness

Reporting:

Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs
Report on training interventions that will benefit the business and/or are relevant within the retail industry
Determine metrics to track and monitor the effectiveness and efficiency of the training function within the business

MINIMUM REQUIREMENTS:

(You must be able to answer “YES” to all requirements listed below)