The Transport Controller`s primary purpose is to assist and support with organizing the logistics of the Gauteng Transport Department operations, ensure smooth operation and that the requirements of the Transport Department clients are met.
- Manage day to day transport service requirements.
- Dispatching / Debriefing drivers.
- Daily tracking reports and updates.
- First point of contact for Drivers.
- Ensure highest possible customer service levels.
- Ensure that the fleet is in a roadworthy condition and conforms to company policy in terms of branding and cleanliness.
- Oversee truck drivers, ensure and guide adherence to procedures.
- Liaise with management in respect of any Driver related issues that arise.
- Ensure Occupational Health and Safety requirements are adhered to.
- Capture incident reports and distribute them timeously to all the stake holders.
- Capture and report faults and breakdowns on trucks timeously.
- Completion of accessories (Cell phones and Tag) forms and issue paperwork
- Conducting monthly Cell and accessories audits and reports.
- Submit daily check sheets to the administrators.
- Booking of appointments for Drivers for medicals and HR meetings.
- Ordering and issuing PPE for existing drivers.
- Conducting truck and equipment audits.
QUALIFYING EXPERIENCE
- A minimum Grade 12 certificate.
- Minimum 3 - 5 years’ fleet Controlling experience.
- Proven knowledge in working with fleet tracking systems.
- Computer literate – MS Office, internet and e-mail.
- Transport Management qualification
- Geographical knowledge of Gauteng and surrounding areas.
- Ability to speak in multiple African languages is advantageous.
QUALIFYING ATTRIBUTES
- Excellent Verbal and written communication skills.
- Ability to work under pressure.
- Ability to process data quickly and accurately.
- Ability to work with a sense of urgency in a multi-tasking environment.
- Excellent customer service skills.
- Good Numeracy skills and acumen.
- Excellent Information management skills.
- Excellent Organising and planning skills.
- Attention to detail.
- Ability to take own Initiative.
- Must be Reliable and trustworthy.
