Regional Fitment Centre Manager
Are you a dynamic leader with a proven track record in retail service operations? We are seeking a highly motivated and experienced individual to join our team as a Regional Fitment Centre Manager. In this role, you will provide strategic leadership to a group of Fitment Centres within your designated region, ensuring the achievement of Key Performance Indicators (KPIs) while adhering to corporate standards and initiatives.
Duties & Responsibilities
- Drive Profitability: Lead initiatives to increase sales, market share, and maintain acceptable margins within set annual budgets and targets.
- Resource Management: Effectively manage resources, fostering a capable and engaged workforce through performance management and adherence to company values.
- Customer Experience: Cultivate a culture of professional, high-quality workmanship and customer service to deliver an exceptional customer experience, meeting all glass needs "right first time."
- Compliance and Administration: Monitor and control compliance with best administrative practices and corporate requirements related to operations, finance, and people administration.
- Stock Management: Ensure effective stock management through regular checks, adjustments, and accurate ordering to mitigate business risks.
- Brand Standards and Infrastructure: Maintain brand standards and ensure the upkeep of all assets and infrastructure with a focus on housekeeping.
- Health and Safety: Ensure strict adherence and compliance with health and safety standards and associated requirements.
Desired Experience & Qualification
Critical Requirements:
- Qualifications : Grade 12; Bachelor's Degree in Sales and Operations/Business Management.
- Knowledge : Familiarity with relevant legislation and fitment centre control procedures.
- Skills : Proficient in MS Office (Advanced), data analysis, communication (verbal and written), SAP, planning and organizing, change management, conflict management, financial, and commercial management.
- Experience : 10 years in a relevant retail service operation (tyres, exhausts, tracking systems) with strong technical, administration, and fitment centre control procedure knowledge. Demonstrable success in financial and commercial management with at least 5 years in a management role.
Interested?
If you are a results-driven individual with a passion for leadership and a commitment to excellence, we invite you to apply. Join us in driving success, delivering exceptional customer experiences, and shaping the future of our Fitment Centres.
Apply now and be part of a dynamic team dedicated to achieving excellence!
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