JOB TITLE: Site Manager/Team Leader
DEPARTMENT: Mining Operations
REPORTING TO: Field Service Supervisor
LOCATION: Gamsberg
ADDITIONAL INFO
- Need to reside within a 40km radius
- Must be medically fit
- Valid Driver’s Licence is essential
- Must be willing to work weekends
PURPOSE OF POSITION
To ensure that the current SLA as per required on the mine contracts is met and service improvement. Direct contact with the client on a daily basis to ensure that Gilbarco AFS meets and exceeds client expectations with all aspects of the Gilbarco AFS systems installed at the site/mine.
KEY RESPONSIBILITIES
- Ensure Gilbarco AFS Health & Safety procedures and policy compliance
- Ensure MINE Health & Safety procedures and policy compliance
- Ensure Gilbarco AFS/MINE Service Level Agreement (SLA) compliance by means of monthly audits.
- Ensure Gilbarco AFS Standard Operating Procedures (SOP) compliance by means of monthly audits.
- Attend monthly meetings with client and Gilbarco AFS DDS personnel.
- Contractors Pack compliance and sign off Monthly
- Complete quality control inspections on installations and maintenance tasks as per relevant SOP’s
- Ensure that all problems and issues be communicated to the SDM or operations manager for immediate attention.
- Liaise with clients as to progress of installations and repairs currently busy with.
- Tasking of sub-ordinates on a daily and weekly basis to meet Objectives.
- Stock control and ordering for site/mine. Management of VMI Team
- Monitoring of daily fuel and lube reports to ensure that all Gilbarco AFS systems are functioning within acceptable standards.
- Responsible for any function and or duty that is relevant to the specific mine rules and regulations that have been stipulated for sub-contractors.
- Responsible for financial performance and cost management in the service operations
- Manage van stock to ensure availability of minimum stock levels and ordering of replacement stock, and facilitate quarterly van stock takes.
- Keep AR at less than 10% of total book for the area of responsibility
- Keep Open deliveries at less than R20,000
- Management of improvement exercises like Kaizen, Daily management and PSP
DELEGATION OF AUTHORITY
As per DOA
POSITION RELATIONSHIPS
Internal
- Company Leadership Team (all departments)
- DDS
- Engineering and Center of Excellence
- HR
External
- Oil companies
- Sub-Contractors
- Customers
MEASURES OF PERFORMANCE (INDICATORS)
Leading
- Scheduling at 99% accuracy daily for all regions
- 100% Feedback/communication with team for engagement
- Zero Loss Time incidences (LTI), 100% near miss / potential incidences with implemented corrective action within 14 days, 100% employee participation in NM / PI reporting and achievement of HSSE targets
- Sustained use of Standard Work in area of responsibility
Lagging -
- Take on vs Dispense - <0.5%
- Tank Capacity Exceeded - <0
- Meter Reconciliations - <0.5%
- Tank Levels – Customer specific SLA
- Fleet Exceptions - <0
- Financials – AR and OD Zero >60 days
- Best Team Wins – Development Plan, Succession Management, Performance Management
- Customer Service – 90% KPI Score Card as per agreement
- Repeat failures reduction to less than 3%
PERSONAL QUALIFICATIONS & EXPERIENCE
Education/achievements
- Technical qualification (NQF6) Post graduate qualification (Engineering)
Experience/Knowledge
- Minimum 5 years’ FMS industry experience at management level
- Focus on service solutions, strong people-management experience, including the management of shift workers
- Understanding of the demands of the mining industry from an operational and health & safety perspective.
- 3 years’ relevant industry related experience in technical field.
- Computer Literacy (Advanced Excel skills, Project management)
- Strong written and verbal skills in English
Specific Skills
- Managerial
- Communication (Written and Verbal)
- High level Computer in Excel & PowerPoint
- Quality Control
- HSSE functions (mine related)
- Good Planning
- Customer Service Orientation
- Basic HR Functions
Potential Skills
Has to be agile to work in various departments
- Operations
- Engineering
- Tactical in Nature
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