Job Purpose:
The Control Room CCTV Operator will be responsible for ensuring the effective monitoring of the listener Program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions. Additionally, experience with Eocortex & Axis would be beneficial for this role.
This role offers an exciting opportunity to contribute to the safety and security of our clients, with a specific focus on high-profile clients and their assets, utilizing cutting-edge monitoring technologies. If you are a dedicated and detail-oriented individual with a passion for security, we invite you to apply for this position. Please be advised that the position is based in Stellenbosch, is full-time, and the candidate must have their own transport.
Key Responsibilities:
- Emergency Response:
• Contact emergency or relevant emergency providers as needed.
• Coordinate with security personnel and emergency responders during incidents. - High-Profile Client Protection:
• Provide specialized monitoring and protection for high-profile residents. - Incident Response:
• Respond promptly to security incidents by reacting to the situation and taking appropriate action.
• Coordinate with security personnel and responders to address potential threats or breaches.
• Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities. - System Maintenance:
• Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality.
• Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager. - Documentation:
• Maintain accurate records of surveillance activities, incidents, and responses.
• Generate detailed reports for management, summarizing daily activities and incidents. - Surveillance Monitoring:
• Operate and monitor CCTV systems, including Exocortex & Axis, to ensure continuous observation of designated areas.
• Detect and analyze suspicious activities or security breaches through surveillance cameras.
Requirements:
- Candidate must reside either in the Somerset-West, Strand or in the Stellenbosch area.
- Candidate must be able to effectively communicate in Afrikaans and English.
- Working hours will be 17h00 to 05h00.
On the Job Requirements:
- Candidate must possess excellent communication abilities and effectively communicate with security personnel, law enforcement, and other relevant parties during stressful situations. The candidate must remain clear-headed during heated moments and make split-second decisions.
- The candidate must ensure compliance with relevant laws, regulations, and company policies related to surveillance activities and remain updated on industry trends and advancements in surveillance technology.
Qualifications and Experience:
- Candidate must have a minimum of PSIRA grade B security qualification.
- The candidate must have 2 years of control room experience as well as 2 years of CCTV experience.
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