Camp Manager and Guide/Ops Manager Couple
Our client is seeking a dynamic and experienced couple to fill the roles of Camp Manager and Guide/Ops Manager at their exclusive 5-star game lodge. This unique opportunity offers the chance to work together in a stunning safari setting, ensuring seamless operations and delivering an exceptional guest experience.
Key Responsibilities:
Camp Manager:
- Oversee all lodge operations, including guest services, housekeeping, food & beverage, and maintenance.
- Manage a team of lodge staff, ensuring smooth coordination and high standards of service.
- Ensure the lodge meets health, safety, and environmental regulations.
- Assist with marketing, guest relations, and event planning as required.
Guide/Ops Manager:
- Lead and manage game drives and bush walks, ensuring the safety and enjoyment of guests.
- Supervise and train guides to maintain the highest level of professional conduct and expertise.
- Manage safari vehicle maintenance, equipment, and logistics.
- Curate customized safari itineraries and offer interpretive services to guests.
Requirements:
Camp Manager:
- Proven experience in lodge or hotel management, ideally within a luxury or safari environment.
- Strong leadership and communication skills.
- Experience in managing a team and overseeing operations.
- Knowledge of hospitality best practices and guest service excellence.
- Ability to work in a remote, self-sufficient environment.
Guide/Ops Manager:
- Professional FGASA NQF 4 qualification or equivalent.
- Extensive experience as a safari guide, with a strong knowledge of wildlife, conservation, and safety procedures.
- Previous experience managing a guiding team or safari operations.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.
- Ability to work well under pressure and solve problems efficiently.
Couple Requirements:
- Both individuals must be flexible, proactive, and passionate about delivering exceptional service in a high-end lodge setting.
- A love for the bush, conservation, and creating memorable experiences for guests is essential.
- Ability to work harmoniously together and lead a team in a collaborative and professional manner.
#J-18808-Ljbffr
