Reference: JHB000136-MM-1
We are looking for a Business Analyst with a minimum of 5 years’ experience in a Business Analysis role, of which a minimum of 3 years must be in the financial services industry, long-term insurance, investments, wealth management, healthcare administration, or employee benefits. Any technical skills will be an added benefit.
Duties & Responsibilities
- Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap/backlog requirements.
- Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
- Complete modelling, including providing Product Manager with input to business case; and do product demonstrations and provide sales support.
Pre-Sales Analysis/ Product Support
- Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap/backlog requirements.
- Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
- Complete modelling, including providing Product Manager with input to business case; and do product demonstrations and provide sales support.
Business Requirements Analysis
- Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statement.
- Undertake stakeholder and competitor analysis.
- Ability to undertake requirements review, validation, and to develop user stories.
- Ability to apply the relevant data analysis technique – whether in business, software, or information level.
- Facilitate requirements, analysis/discovery sessions, and design workshops to discover information related to the process or requirements from business stakeholders.
- Work with Delivery Manager, Client, and developers to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders.
- Analyze and translate business requirements from clients into business requirements specifications that are used by architects, developers, and testers to build and test a software solution.
- Participate in the planning and prioritization of project scope requirements with stakeholders.
- Map customer requirements to existing system functionality and identify any gaps.
- Examine existing and/or create new business processes including understanding data flows; prepare user stories and prototype mock-ups for new services and enhancements.
- Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints.
- Create functional requirements specifications.
- Requirements management through proven traceability matrices and models.
Development
- Translate business requirements to functional and non-functional requirements for the Development Team.
- Create and update feature documentation in support of client UAT as well as Production deployments.
Internal & User Acceptance Testing
- Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans.
- Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT).
- Assist with the validation and prioritization of test results and defect resolution.
- As required, assist client with the creation of UAT test plans.
- As required, provide sign-off a feature after delivery on behalf of the Product team.
Transition to Support
- Develop training materials and deliver training to relevant user community (internal and/or external stakeholders).
- Develop and/or assist with the review of User Guides.
Post Implementation Review
- Participate in Post Implementation Review sessions.
Business Analysis Competence Role:
- Develop, implement, and manage analysis methodology (templates, processes, standards) and provide leadership and support to other Business Analysts and team members.
Soft Skills you should have:
- Interpersonal Skills
- Stakeholder engagement and management
- Strong communication Skills
- Negotiating and Influencing Skills
- Conflict Management
- Motivated and self-driven
- Results driven
- Analytical Aptitude
- Customer Focused
- Logical & Critical Thinking
- Detail Driven
- Process Orientated
- Applied learning
- Quality orientation
- Verbal and written communication skills
- Facilitation skills
- Problem-solving skills
- Critical thinking skills
- Self-managing – pro-active and dependency aware
- Ability to clarify and resolve ambiguity
- Ability to understand technical concepts
Case Tools experience required
- Visio/Bizagi/Aris
- Invision/FIGMA
- JIRA
- Confluence
- Azure Devops
Business Analysis skills
- Stakeholder engagement
- Requirements Analysis
- Requirements Gathering
- Requirements Elicitation
- Requirements Management
- Business Case documents
- Business Requirements Specification
- Functional Specification
- Business Process Modelling
- QA Testing
- UAT Testing
- Solution Architecture Overview
- Wireframes
- User Interfaces
- Integration/System Configuration
- Customer Journey Mapping
- Critical thinking
- Design thinking
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