New Temporary role based in Reading
Key Duties and Responsibilities for the role
To be responsible for maximising revenue from sales of tickets, season tickets, hospitality and memberships whilst providing exceptional levels of customer service
To assist with day to day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesTo ensure all products purchased for dispatch by post are dispatched within agreed timelines To assist with the set-up of all sales platforms To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectationsTo maximise all sales opportunities by engaging and understanding the customer's requirements.To carry out any other tasks as directed by your line managerTo ensure your working space is kept clean and tidy at all times, adhering to the club's clear desk policyTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelinesThere is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.
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