The ECM consultant should at least have 10 years’ experience in Enterprise Content Management (ECM) and/or Enterprise Information Management (EIM).
1.1 Purpose of the post:
- To develop and implement ECM and EIM strategies and roadmaps.
- To develop and implement ECM and EIM governance frameworks (policies, procedures, and standards).
- To assist with the implementation of the ECM and EIM tools and instruments such as File Plan, Taxonomies, Metadata Schema etc.
- Support ECM / EIM technology implementation from analysis, design, implementation, testing, and training.
1.2 Description of tasks
The key tasks for Senior ECM / EIM consultant include and are not limited to:
- Assisting the organization in conducting ECM / EIM assessments.
- Assisting the organization in conducting ECM / EIM maturity assessments.
- Assisting the organization in developing ECM strategies, frameworks, and roadmaps.
- Defining and developing ECM instruments (taxonomies, file plan, metadata schema, content inventory etc).
- Supporting the translation of the development ECM instruments into technology implementation.
- Assisting with defining ECM / EIM requirements as part of the ECM technology implementation.
- Assisting in developing ECM test scripts in line with ECM / EIM requirements document.
- Assisting with the testing of ECM / EIM solutions to ensure that they meet customer requirements.
- Assisting with conducting training on ECM solutions and services.
- Working collaboratively with the ECM / EIM team to ensure successful delivery of ECM / EIM solutions and services.
- Ensuring the successful management of organizational content, documents, records, and information from creation to disposition.
1.3 Competency requirements
Knowledge
- Knowledge of governmental environment.
- Knowledge of information management.
- Specialist knowledge of ECM / EIM practices, principles, and tools.
- Understanding of most prevalent ECM / EIM systems used.
- Knowledge of relevant standards as well as the statutory and regulatory framework relating to ECM.
- Experience with records management is an asset.
- Experience in a consulting environment is an asset.
- Working knowledge of OpenText solutions is an asset and an added advantage.
Skills
- Good communication.
- Planning and time management.
- Managing performance.
- Managing people.
- Managing projects.
- Project management.
- Change management.
- Basic understanding of business systems analysis and processing system.
- Basic understanding of how information systems are designed and process data.
- Strong analysis and interpersonal skills.
- Strong verbal and written communication skills.
- Ability to travel to clients' sites throughout the country.
Qualification
- Relevant National Diploma or bachelor’s degree in Information Technology, Information Management and/Records Management or related field.
- Relevant training on Records Management, ECM, EIM presented by any relevant training institute locally or internationally.
Experience
- Extensive experience in the field of ECM and EIM.
- Experience in the field of electronic records management.
- Extensive experience as a manager or team leader.
- Project management experience.
- Change management experience.
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