Group IT Technician Ormonde, Johannesburg South, In office Requirements: Over 3 years in IT support and systems maintenance Strong written and verbal communication skills Effective interpersonal skills, with a focus on collaboration Detail-oriented, with solid problem-solving abilities Comfortable with hands-on tasks, including cabling and equipment setup Preferred Knowledge: Microsoft Windows Desktop and Server environments Microsoft Office 365 and cloud solutions Exchange Server management Familiarity with phone system configurations and troubleshooting Exposure to IP and security camera systems KPAs: Provide technical support, troubleshoot issues, and ensure prompt resolution for minimal disruption Document and manage support tickets, prioritizing and updating users on progress Install, configure, and update applications, ensuring compliance with standards Resolve software issues and assist users with software guidance Diagnose, resolve, and install hardware including computers, printers, and network devices Conduct IT training, develop user guides, and support users on software, security, and technology Provide support remotely and on-site, using tools to resolve issues and traveling as needed Maintain IT asset inventory, track lifecycle, and conduct regular audits for accuracy Promote security best practices, monitor compliance, and support implementation of security measures Assist the infrastructure team with daily server, network, and device support Identify and address recurring issues, gather user feedback, and stay current on IT trends Apply now For more IT jobs, please visit If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information contact: Sanet Snooke Recruitment Consultant 012 348 7559
