Development of new business
- Focus on development of New Business Revenue growth through prospecting, qualifying and closing the deal
- Prepare tenders, reports, presentations, Approve rates for types of customers
- Generate and follow up on qualified leads in line with company specific requirements
- Analyse clients’ needs and propose various courier solutions accordingly and close the deal
Service Excellence
- Ensure continuous follow-up by the Sales Team on pending clients
- Manage and retain client relationships on all levels and provide a professional service including of after- sales service, client enquiries and regular follow ups
Sales and Targets and Administration
- Exceed sales objective of assigned targets by promoting and selling couriers services through professional sales targets
- Ensure consistent achievement of all relevant product/monthly targets
- Submit weekly call reports to the General Manager, this will enable him to monitor your weekly activities
- Ensure the pipeline is up to date at all time
- Manage all relevant internal administrative processes
- Attend all meetings and submit weekly stats
- Ensure commission sheets are signed off by the General Manager and submitted to HR
Product Knowledge
- Learn new products knowledge and acquire improved selling skills and communicate to the Sales Team
- Keep abreast of competition services and Markets
Communication
- Ensure effective and ongoing communication between the Sales Teams and supporting departments within the Company at all levels
- Respond and assist on all Sales department queries as communicated by the Sales Team
- Ensure effective communication with General Manager and colleagues
Knowledge & Experience
- Matric or Senior Certification equivalent
- MS Office Suite (especially Excel)
- Minimum of 5 years Sales experience, preferably from the Logistics Industry
Skills
- Excellent client orientation
- Excellent negotiation skills
- The ability to generate sales leads and close deals
- Communication skills
- Time management skills
- Ability to work under pressure
- Target driven
Attributes
- Align performance for success: Focusing and guiding others guiding others in accomplishing work objectives
- Building customer loyalty: Effectively meeting customer needs and building productive customer relationships
- Customer Focus: Developing and sustaining productive customer relationships
- Communication: Clearly conveying information and ideas in a manner that engages the audience
- Follow up: Monitoring the results of assignments
- Initiating action: Taking prompt action to accomplish objectives
- Managing work (including time management): Effective managing one’s time and resources to ensure that work is completed efficiently
Training
- Induction
- Quality Training
