Job Description
Join our esteemed banking institution committed to excellence and innovation in financial services. We are currently seeking a meticulous Risk Event Administrator to join our dynamic team.
Position Overview: As a Risk Event Administrator, you will play a pivotal role in our risk management strategy by providing essential administrative support for identifying, assessing, and mitigating risk events within our banking operations.
Responsibilities:
- Assist in the coordination and documentation of risk events, including data collection and analysis.
- Maintain accurate records of risk event details, actions taken, and resolutions.
- Support the Risk Management team in preparing reports and presentations for senior stakeholders.
- Collaborate with various departments to ensure timely resolution of risk events and implementation of preventive measures.
- Assist in the development and enhancement of risk event management processes and procedures.
- Assess reported fraud matters and initiate necessary steps to address them promptly.
- Take proactive measures such as blocking accounts and tracing/securing funds to mitigate potential losses.
- Respond to client matters within strict timeframes, governed by regulatory requirements and Ombudsman guidelines.
- Demonstrate exceptional verbal and written communication skills in all interactions with stakeholders.
- Conduct thorough analyses of fraud cases to identify patterns, trends, and potential vulnerabilities.
- Maintain a comprehensive understanding of money laundering techniques and trends to enhance fraud detection capabilities.
- Previous branch experience is beneficial, as it provides insights into customer interactions and transaction processes.
- Work collaboratively with internal teams to implement and enhance fraud prevention processes and systems.
- Ensure adherence to all relevant policies, procedures, and regulatory requirements.
Required Qualifications:
- Matric qualification or equivalent.
- 2-3 years of experience in fraud prevention or a related field.
- Thorough understanding of fraud detection and prevention techniques.
- Strong attention to detail and analytical skills.
- Ability to work effectively under pressure and meet strict deadlines.
- Exceptional verbal and written communication skills.
- Knowledge of money laundering techniques and regulatory requirements.
