Job DescriptionServiceNow Architect/ Lead
- Type: Contract Inside IR35
- Location: Weekly 2 days office/ London, UK (Near Heathrow)
- Contract length: Initially 3 months with a potential extension
We are looking for a ServiceNow Architect/ Lead with expertise in legal service management to join our client. The ideal candidate will have over 8 years of experience and a proven track record in working closely with cross-functional teams to understand business requirements and pain points, translating them into actionable functional specifications for optimised solutions.
Requirements:
- Design, configure, and customise ServiceNow modules to optimise legal service processes such as Sales And Order Management /Network Inventory Management
- 6+ years of experience as a Functional Consultant or Business Analyst with a focus on legal services management.
- Strong expertise in configuring and customising the ServiceNow platform to enhance legal service processes.
- Deep understanding of organisational processes and workflows.
- Excellent communication, interpersonal, and collaboration skills.
- Experience conducting system testing and troubleshooting during the implementation phase.
- Ability to lead end-user training and workshops to ensure solution adoption.
Nice to have
ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist)