Job brief
Established IT Company requires a Support Engineer to deploy new applications and enhancements to existing core applications, software, and operating systems for customers.
Responsibilities
- Ensure the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
- Integrate servers, including e-mail, print, and backup servers and their associated software into enterprise systems.
- Ensure system connectivity of all servers, shared software, Core Technologies, and other applications.
- Perform server and security audits, system backup procedures, and other recovery processes.
- Troubleshoot incidents, determine root causes, and find/implement solutions for email-related problems.
- Support of the Microsoft Exchange Environment.
Requirements
- Matric or Grade 12.
- Related Degree/Diploma/Certificate.
- Microsoft Certification (MCITP), A+, Microsoft Certification (MCSE).
- 4-6 years of experience.
- Software troubleshooting experience: Active Directory, Exchange, Netbackup, Veeam, VMware, Windows Server.
- Hardware troubleshooting experience on examples: HP, Dell, Cisco server, blades, EVA, and 3Par other storage.
- Working knowledge of server operating systems.
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