We are currently on a search for a Spares Advisor to join the largest manufacturer and distributor of major appliances in Southern Africa, to be based in Cape Town.
KEY RESPONSIBILITIES:
- Achieving the branch spares sales budget.
- Ensuring tele-selling to customers.
- Process picking list for sales orders.
- Pick and pack spares.
- Capture sales orders on SAP computer system.
- Maintaining and following up on customer backorders.
- Attend to customer queries and complaints.
- Assist Technicians with spares related enquiries
- Monitor outstanding orders daily, liaise with warehouse and buyers.
- Stock control, including cycle counting, receiving, ordering and dispatching stock are all included in the responsibilities.
- Assist in document filing.
- Provide support to service department.
MINIMUM REQUIREMENTS:
- The ideal applicant will be a matriculant who is fully conversant with the Defy range of spares.
- Good technical parts interpretation.
- General office and administration skills along with computer literacy (Excel and Word).
- Telephone etiquette.
- Working knowledge of SAP will be a distinct advantage.
REQUIRED SKILLS:
- Strong Administration skills
- Good Communication Skills
- Ability to complete tasks in high pace environments
- Ability to handle pressure
Please be advised if you haven’t been contacted within 30 days then your application is unsuccessful.
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