Roles and Responsibilities
Restaurant Manager is responsible for:
- Actively reducing waste through effective stock rotation and creating specials where needed.
- Liaising with customers for event planning and new business development.
- Interacting with guests in order to build solid relationships and goodwill in the community.
- Dealing with customer complaints relating to food and addressing any and all issues to prevent recurrence.
- Ensuring General Restaurant Workers (waiters) are familiar with all aspects of the dishes and able to sell effectively to customers.
- Acting as direct line manager to all chefs and student chef apprentices.
- Ordering food and other kitchen consumables.
- Adherence to all applicable laws governing a professional kitchen, including acting as Health and Safety officer.
- Creating menu items, recipes, and developing dishes ensuring variety and quality.
- Weekly rostering of kitchen staff to ensure efficient workflow.
- Ensuring the day-to-day running of the restaurant as a whole.
- Responsible for overseeing all aspects of the restaurant's operations to ensure exceptional guest experiences and achieve business objectives.
- Lead a team of dedicated professionals, maintain high standards of service, and uphold the restaurant's reputation.
- Coordinate the entire restaurant operation, including front-of-house and back-of-house.
- Deliver superior guest services and ensure absolute customer satisfaction.
- Respond efficiently to customer complaints.
- Enforce and offer the best quality of products possible.
- Organize and supervise shifts.
- Maintain inventory.
- Track compliance with sanitation and safety rules and regulations.
- Control costs and cut waste.
- Successfully promote and publicize the brand.
- Nurture a positive working environment and lead by example as restaurant management.
- All other duties as per Restaurant Management not listed above.
Key Skills and Attributes:
- Strong customer service skills.
- Commercial awareness.
- Interpersonal and teamwork skills.
- The ability to prioritize and juggle multiple responsibilities.
- Excellent communication skills.
- Management and administration skills.
- Experience: 1 year minimum.
Salary and Benefits:
A basic wage of R12 000 - R18 000 based on experience is paid on the last day of each month.
Staff transport to Mamelodi area only.
Daily staff meal.
Coffee and tea.
Job Types: Full-time, Permanent, Temp to perm.
Contract Length: 3 months.
Pay: From R12 000,00 - R18 000,00 per month.
Education:
Experience:
- Restaurant Manager experience: 1 year (Required)
License/Certification:
- Driver's license (Required)
Expected Start Date: 2023/10/20.
Ability to Commute/Relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What are your long-term goals?
Failure to answer this question will automatically decline your application for the position.
Application Deadline: 2024/10/15.
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