Operational Support Specialist (IT)
Location: Western Cape
Our client in the IT industry is looking for an Operational Support Specialist.
Key Responsibilities
- Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems.
- Talk to users and gather requirements.
- Produce specifications for new or modified systems.
- Support clients in administering defects and incidents within the system production environment.
- Implement new systems.
- Follow up on testing defects.
- Provide support to other business areas and external teams.
- Prepare user manuals, functional descriptions, and update existing documents.
- Interact with different companies.
- Liase with clients and handle queries.
Requirements
- Valid Driver’s License with own transport.
- Certificate / Diploma in Business Analyst.
- IT or Software experience.
- Working experience in Bank Collections (e.g. Debit orders).
- Working experience with Payroll Collections.
- Analytical thinking.
- Willingness to learn from other team members and value feedback.
- Ability to handle multiple assignments.
- Thorough understanding of the Bank Collections process.
- Must understand and speak English fluently.
- Attention to detail.
- Ability to meet deadlines and handle priority changes as circumstances dictate.
- Strong problem-solving skills.
- Able to work independently.
- Must be available immediately.
- Must be willing to work on pre-determined Saturdays.
Send your CV and latest pay slip to
Posted 2023-05-06
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