Main Purpose/Job Summary:You will be responsible for providing administrative assistance to the Digital Forensic Department and managing the day-to-day operations within the Laboratory. Although this is an administrative role, the successful applicant will complete in-house training in digital forensic fundamentals, such as forensic imaging, and provided the opportunity to develop their interest and skills in digital forensics. Location:London (permanent basis)Role and Responsibilities:Act as the first point of contact for new and existing customers for all enquiries directed to the Digital Forensic Department.Checking test items in, and out, of the Digital Forensic Laboratory’s Secure Store.Prioritising submissions according to the level of urgency of each case and regularly review and monitor cases to manage priorities.Maintaining QCC Global Ltd’s bespoke case management system. Order, store and distribute office consumables. Follow best practices for evidence handling, data integrity, and confidentiality.Accurately record your work and actions in QCC’s case management systems to ensure client requirements are met or exceeded.Essential Skills, Knowledge & Experience:Strong analytical and problem-solving abilities.Proven computer skills (Microsoft Office)Excellent written and verbal communication skills.Experience in a busy administrative environment. The ability to work as part of a team. Attention to detail and a high level of accuracy at work.Ability to handle sensitive and confidential information with discretion.You must pass our pre-hire and security vetting procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.Desirable Skills, Knowledge & Experience:Minimum 5 years UK residency.Experience with forensic tools and of digital forensics within the Criminal Justice System. May require occasional travel to support field operations or attend court proceedings.Knowledge and understanding of ISO 17025 and the FSR Code. NPPV Level 2/3 vettingFull UK driving licence.Pay:£27,000.00-£32,000.00 per year