You will be responsible to manage, coordinate and plan our Contracts Department to ensure professional After Sales Service and Customer Contact in order to plan and execute timeous and accurate commencement and completion dates of all contracts.
Our company image, product quality and perceived professionalism are determined by the successful execution of this most important function. You will be supported by the following staff, sub-ordinate to your position:
- Contracts Managers (full contracts management function)
- Contracts Coordinator (support to Contracts Managers)
- Electrical Sub-Contractors
- Installation Sub-Contractors
- Ventrite Maintenance Supervisor
- Ventrite Maintenance Teams
The entire Contracts Planning and Execution function consist of the following key elements to ensure excellence in after sales service:
- Contract allocations to selected Contracts Manager
- Contract hand-over meetings with our Marketing and Sales Manager (vacant) and Sales
Consultants
- Effective contracts planning and execution
- Close coordination with our Financial Department
- Sub-Contractor allocation and negotiating within the given allowance values
- Installation date planning
- Customer contact and effective communication
- Site instruction procedure
- Timeous and correct purchase order procedures for outsourced materials
- Timeous and correct factory works order procedures
- Drawing submission for installation approval
- Sub-Contractor file preparations with all documentation and hand-over meetings
- Contracts progress monitor and feedback reports and meetings
- Pre-commissioning and final commissioning hand over meetings
- O&M Manual preparation for mechanical systems
- Liaison with sub-contractors on a daily basis
- Timeous and successful contract completion within determined deadlines
- Receive signed documentation and photographs from Sub-Contractors
- Process approved Sub-Contractor invoices and claims for payment
- Ensure that contract invoice cut-off dates are achieved for claim purposes
- Ventrite maintenance teams neatness of vehicles and clothing
- Tools and equipment check lists of above
- SAQCC registration
- ISO 9001 Work Instructions
- ISO 9001 QMS System