YourRole:
AstheAssistantFrontOfficeManager(AFOM),youwillplayakeyroleinensuringthesmoothandefficientoperationofourfrontofficeandguestservicecentreareas.ReportingtotheFrontOfficeManager,youwillmanageateamofreceptionists,frontofficesupervisorsandguestservicesagents,overseeingallaspectsofguestcheck-in/check-outandVIPguestservices.Withaspecificfocusonhandlingguestcomplaintsandfindingsolutions,youwilluph...