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*Level 4 Master Technician (Multi-Brand) – Workshop Lead / Senior Diagnostic Specialist*
*Location:* Stoke-on-Trent
*Salary:* £38,000 – £48,000 (DOE) + Performance Bonuses
*Employment Type:* Full-Time
*Working Hours:* Monday–Saturday (40 hrs)
*About Us*
We are a rapidly growing, Bosch-approved service and repair centre specialising in multi-brand diagnostics, hybrid/EV systems, smart repair, accident repair, and advanced mechanical work. Due to expansion, we are recruiting an *experienced Level 4 Master Technician* who can lead our workshop team, elevate diagnostic standards, and support continuous technical improvement across the business.
*The Role*
We are seeking a *highly skilled, Level 4 Multi-Brand Technician* with proven experience in:
* Leading and supervising a team of technicians
* Managing complex diagnostic workflows
* Overseeing the quality and consistency of repairs
* Working on modern petrol, diesel, hybrid and EV systems
* Supporting MOT/Service/Repair operations at a professional, accredited level
The successful candidate will play a pivotal role in workshop leadership and technical excellence.
*Key ResponsibilitiesTechnical & Diagnostic*
* Carry out complex diagnostics using OEM-level tools and equipment
* Diagnose engine management, electrical, hybrid, and EV faults
* Oversee advanced mechanical repairs including engine, gearbox, ADAS, and high-voltage systems
* Provide technical guidance and support to junior and mid-level technicians
* Ensure all work meets manufacturer, Bosch, and industry standards
*Workshop Leadership*
* Manage the daily workflow of technicians to maximise productivity
* Conduct job allocation, quality checks, and repair authorisations
* Support the Workshop Manager/Service Manager with operational decisions
* Maintain a clean, safe, and compliant work environment
* Mentor technicians through skill development and competency progression
*Compliance & Standards*
* Ensure work complies with Bosch and IMI technical standards
* Maintain accurate job sheets, diagnostic records, and test results
* Support safe working practices around hybrid/EV systems
* Uphold BS10125 and manufacturer repair standards (where relevant)
*Required Skills & ExperienceEssential*
* Level 4 Light Vehicle Technician qualification (or equivalent)
* Minimum 5+ years experience in advanced diagnostics across multiple brands
* Proven track record of managing or supervising a workshop team
* Strong experience with diagnostic tools (Bosch, Autel, Dealer tools, etc.)
* Ability to diagnose and rectify complex electrical/mechanical faults
* Experience working with hybrid and EV technologies
* Full UK driving licence
*Desirable*
* IMI EV/Hybrid L4 certification
* ADAS calibration experience
* Experience within a Bosch Car Service Centre or similar accredited workshop
* MOT Tester qualification (beneficial but not mandatory)
*Training & Development*
The successful candidate will receive *access to advanced Bosch Training and Modules*, with a structured development pathway to:
* Bosch Master Technician levels
* EV/Hybrid high-voltage certifications
* ADAS calibration competency
* Technical leadership development
We heavily invest in staff training, continuous improvement, and industry accreditation.
*What We Offer*
* Competitive salary + bonus scheme
* Ongoing Bosch training and certification opportunities
* Supportive, modern workshop environment
* Career progression to Workshop Manager / Technical Manager roles
* Staff discounts on servicing, repairs, and vehicles
* Job security within a fast-growing, professional organisation
Job Type: Full-time
Pay: £40,000.00-£45,415.67 per year
Work Location: In person
