Social Prescribing Link Worker

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Job Description

A unique and outstanding

Community Hub

Centre4 was established in 1995 to support the ongoing regeneration of Grimsby and North East Lincolnshire.

Our modern, Wootton Road Community Hub puts an array of activities and services at your fingertips, whether you are looking to squeeze in a workout at our Community Gym, reduce your weekly shopping bills at the Community Shop or get access to practical help and support for a variety of issues, then our team is here to help.

The Centre4 team is on hand to provide free and friendly support about benefits, debt and money management, housing, employment and much more. Many of our services stretch beyond our Centre and we can deliver services throughout North East Lincolnshire and surrounding areas.

Our Vision

Support and enable the communities of North East Lincolnshire and surrounding areas to thrive and live happier, lives.

We are a value led organisation and remain committed to being:

Compassionate - We will care, show kindness, and a willingness to help others in all that we do.
Honest - We will be honest, truthful, open, and sincere to others, everyone we work with and for. We will do what we say we will do.
Inclusive – We will admire, value our communities, our staff and volunteers challenging oppression valuing the diversity of our communities.
Empowering – We will support others to achieve their aspirations and to be stronger. We will involve community members in all aspects of service planning.

Our revised 5 Pillars of our Strategic Plan 2023-2028 will include:

Children, young people, and families
Health and Wellbeing including advice and guidance
Community engagement, education, and employability
Financial sustainability and human resources
Facilities and Centre4 Community Hub, including the development of our community assets

Job Description

Social Prescribing Link Worker – Asthma - Children and Young People

In North East Lincolnshire, we view the health and wellbeing of young people as fundamental to leading a healthy adult life. This role is dedicated to supporting young individuals and their families in improving the health and wellness of children with asthma.

Social Prescribing Link Workers connect children and young people with local community activities and services that can help improve their health and wellbeing, empowering by focussing on what matters most, to them.

The Social Prescribing Link Worker is central to developing a relationship with participants and can help to strengthen community and personal resilience, and reduce health inequalities by addressing the wider determinants of health, such as debt, poor housing, and physical inactivity; and by increasing people’s active involvement with their local communities. It particularly works for children and young people with long term health conditions, those who are lonely or isolated, or have complex social needs which affect their wellbeing.

Participants will be supported by their Social Prescribing Link Worker throughout our programme. The Link Worker will develop and manage their own caseload to ensure that reviews are carried out on time and there is regular contact with their participants

The role will be responsible for creating an action plan with participants to achieve their desired outcomes, and support them through delivery of the action plan, with staged assessments and redirection where appropriate.

You should be proactive and have the ability to be resourceful and creative to find the best support for participants and liaise with external organisations, build partner relationships, and attend events to promote the programme.

Working closely with Primary care settings and school nurses to promote the Asthma Friendly School initiative and encouraging schools to participate. Not only helping children who suffer with Asthma but making the school a safer and healthier place to be for all.

You will need a positive, ‘can do’ approach, working individually and as part of a team, communicating with people at all levels. You should have experience of working positively with children and young people facing social and emotional challenges, and knowledge of solution-focussed coaching approaches. You will be working with people from diverse cultural and social backgrounds and will need to work confidently and effectively in a diverse and challenging environment.

Accurate and safe record keeping is essential to this role, and you will be expected to record actions and events as required in line with current legislation.

We are looking for a friendly, engaging, empathetic individual with a natural ability to deliver with a compassionate and practical approach, putting the participant at the centre of the programme.

Effective communication with children and their families is crucial for bringing about positive changes in a child's health. It's important to be flexible and considerate by scheduling appointments and interventions around the child's school or college hours.

You will have strong organisational skills, and excellent verbal, and written communication skills. The ability to quickly build positive and supportive relationships. The ability to work with IT systems, input, and export accurate information and a professional approach to the presentation of information and communication. A strong commitment to team working with a proven ability to work flexibly as part of a team.

You will be required to undertake home visits so you will be required to hold a full clean driving licence and access to your own vehicle with insurance coverage for business use.

Accountable to: Head of Children, Young People and Families

Accountable for: Supporting participants through the Social Prescribing programme

Salary: £25,859.93 p.a – FIXED TERM ROLE FOR 12 MONTHS

Hours: 37.5 hours a week, you will need to be flexible to work with the team to cover the operational hours of 8am and 7pm Monday – Friday, 9am and 2pm Saturdays with occasional other hours as needed.

Place of work: Centre4, 17 Wootton Road, Grimsby, DN33 1HE and other sites as needed, including home visits

Annual leave: 25 days/year plus bank holidays pro rata, rising to 30 days/year with years of service

Benefits: Health scheme, Community Shop, subsidised café, free car parking, low-cost gym access, work-based savings scheme, cycle to work scheme

Key Tasks and Responsibilities

· Work as part of a team to deliver an effective Social Prescribing Service to participants and GPs across North East Lincolnshire.

· Work closely with GP practices, health care practitioners and partners to bridge the gap between clinical services and Social Prescribing.

· Meet with participants and carry out home/community visits as required.

· Undertake person-centred assessments to co-design health and well-being action plans with individual participants and identify support needs to ensure maximum engagement and improved health and well-being.

· Provide participants with continuity of support, motivation and a co-ordinated experience of care, remaining the point of contact throughout the person’s Social Prescribing journey.

· Establish and maintain effective liaison with stakeholders including health, voluntary, social and education resources by attending relevant meetings and forums as required to promote the service.

· Work in partnership with voluntary and community sector organisations to understand local resources available to support an effective Social Prescription.

· Ensure information on sources of voluntary and community support is up to date to enable effective and accurate signposting by connecting service users with appropriate support and activities.

· Maintain accurate and comprehensive case notes and evaluation systems, including the Wellbeing Star and other IT recording systems as required.

· Participate in meetings including representation from stakeholder groups to support the on-going development, monitoring, and evaluation of the programme.

· To work with schools and the school nurses in increasing the knowledge and take up of the Asthma friendly school initiative

· Adhere to confidentiality and information sharing protocols and design comprehensive outcome focused reports detailing progress of participants.

· Work flexibly as required and engage with Centre4 meetings and activities to promote, support, and celebrate the work of Centre4.

· Evidence Centre4 values in your work at all times by being people focussed; reflecting a “can do” approach and striving to achieve excellence; also having mutual respect for everyone we work with, work for and support through our services.

Other Duties

The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your manager. The Company reserves the right to amend the job description in line with the changing demands of the business.

Attributes

Criteria/How Measured/Rank

Codes: A = application I = Interview E = essential D = desirable

Relevant Experience

Knowledge of the local area and challenges faced by children and young people living with long-term health conditions A/I - D

Experience of working with children and young people on a one-to-one basis in a IAG, health care or similar setting A/I - D

Education and Training

Use IT systems and other resources to deliver the service A/I - E

Accurate record keeping and document production A/I - E

Commitment to continuous professional development A/I - E

General and Special

Knowledge

Research, analyse and interpret complex information, produce, and present clear reports verbally and in writing A/I - E

Understanding of wider determinants of health and implications for health and wellbeing A/I - E

A commitment to the principles of equality and diversity A/I - E

Experience of face to face, telephone, and electronic communication A/I - E

Skills and Abilities

Person centred approach - excellent communication and engagement skills with ability to quickly build rapport A/I - E

Excellent listening and questioning skills – ability to get to the root of issues and motivate and empower clients in a non-judgemental way I - E

Well organised and resourceful with ability to work on own initiative, meet deadlines and monitor own performance I - E

Behaviours

To be an advocate for the values of Centre4 A – E

Team player, considerate towards others A/I - E

A cooperative approach to working within Centre4 and with all stakeholders A/I – E

An open approach to working that seeks opportunity and inspires ingenuity A/I - E

Honesty and integrity A - E

Additional factors

Commit to and work within the aims, principles, and policies of Centre4 I - E

Commitment to team working and in partnership with others A/I - E

Flexible with working hours to meet service needs A - E

Full clean driving licence and use of a car A - E

Equal Opportunities

Centre4 is committed to equality of opportunity, diversity and inclusion in its recruitment and employment practices, as such we welcome applicants regardless of race, sexuality, gender, religion, disability, or age.

Safer Recruitment

Centre4 is committed to the welfare and safety of children and vulnerable adults in all its operation and adheres to Safer Recruitment practice; the role will be subject to a Disclosure and Barring Check at enhanced level.

Next steps

How to apply

Centre4 recruitment is processed through our internal recruitment agency, ERA, who will take you through the stages. However, if you would like to talk to us about the role in more detail, I am more than happy to have a chat at the hub. ERA will happily arrange this with you.

To apply for the role please send us an up-to-date CV and a covering letter explaining your experience to enquiries@eraemployment.agency

A CV and cover letter should be submitted no later than Monday 21st April (Interviews are likely to be held week commencing 28^th April)

Equal, Diversity, and Inclusion  

Centre4 is committed to equality of opportunity, diversity and inclusion in its recruitment process.

Safer Recruitment  

Centre4 is committed to the welfare and safety of children and vulnerable adults in all of its operation and adheres to Safer Recruitment practice; the role will be subject to an Enhanced Disclosure and Barring Check.

More information

For more detailed information on the role, or to arrange an informal chat, contact Ethical Recruitment Agency manager Rachel Button on:

01472 236 677 / Rachel.button@centre4.org.uk

Asthma resources

If you would like to learn more about Asthma and the impact on individuals, the following links provide an overview of the condition and the work to support those with Asthma.
Asthma (Children and young people) - elearning for healthcare

Learning resources to support health professionals to care for children and young people with asthma

Supporting Children and Young People's Health: Improving Asthma Care Together tier 1 course

NHS England » National bundle of care for children and young people with asthma

Diagnosing and Treating Asthma - Humber and North Yorkshire Integrated Care Board (ICB)

Diagnosing and Treating Asthma There are more than 100,000 people living with asthma across Humber and North Yorkshire (HNY).

Your asthma action plan | Asthma + Lung UK An asthma action plan helps you manage your asthma well and lowers your risk of symptoms and asthma attacks.

Job Information

Rate / Salary

£25859.93 - £

Sector

Not for Profit and Charities