Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

As Store Manager, you set your store’s standard in customer service, employee performance, and overall store success. You’ll lead the charge on your store’s day-to-day operations, help your staff eclipse Trek’s high customer service standards, and guide your team to frequent sales and service successes. You’ll be the one who’s ultimately accountable for all decisions relating to the day-to-day operation of your store.

Responsibilities:

General

Direct Responsible Individual for day-to-day operations
Store opening & morning huddles and end of day cash-up
Team communications & improving store culture
Run a profitable business and own your P&L
Direct Responsible Individual for global reporting structure and data metrics
Posts and update daily/weekly/monthly sales goals, results and KPI’s and communicate to team
Support sales team with measurable goals and training

Service

Maintain Trek service standards
Serve as a competent Service Advisor
Assist Service Manager in running a profitable service business

Training & Development

Ensure all staff maintain Trek University Guide Status
Host sales and service training through targeted role plays, observing customer interactions and more

Requirements

Own transport
Highly energetic
Outgoing and energetic attitude
Have a considerable learning engine
Exceptional people and training skills
Fast learner

Company benefits

Market-related salary (CTC)
Rewarding commission structure based on performance
Membership of Retirement Annuity, Risk and Funeral cover group schemes
A fair, flexible, and fun company culture
Access to Trek staff purchase plans

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Us

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

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Trek Bicycle Corp (South Africa)

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