Job Description

Cyber Security Consultant – Newcastle, UK

£60K - £70K base + excellent benefits

Office based in the centre of Newcastle - please note - this is not a hybrid or remote role.

Why This Opportunity?

Are you ready to make a significant impact in the world of cybersecurity? Join the company, a leader in security operations with a unicorn valuation in the dynamic and fast-growing cybersecurity industry. Be part of a team that has won numerous awards for excellence and is dedicated to providing an industry-leading customer and employee experience. This is your chance to play a vital role in our mission to end cyber risk.

Why You'll Love Working Here:

Be a Leader in Cybersecurity: Work with a company at the forefront of the industry, recognized for its cutting-edge security solutions and innovative approach.
Global Growth and Recognition: Join a team that values every employee's contribution and offers opportunities for professional growth and recognition during this exciting time of rapid expansion.
Comprehensive Benefits: Enjoy a compelling compensation package, including 28 days annual leave, 8 bank holidays, paid time off to volunteer, comprehensive private medical and life insurance, pension, and company equity shares.
Work-Life Balance: Benefit from a robust Employee Assistance Programme and a commitment to ensuring a good work-life balance.
Inclusive and Collaborative Environment: Thrive in a collaborative and productive work environment that welcomes diverse backgrounds, cultures, and ideas.

About the Role:
Cyber Security Consultant – Newcastle, UK
Role Summary
As a Security Engineer , you will support the technical relationship with assigned customers, using your skills and expertise to build and maintain an outstanding partnership in the provision of security services.
Primary Responsibilities and Duties
- Act as a technical representative and first-level provider of security services.
- Analyse security events from various data points including network, endpoint, and log sources expediently, consistently, and accurately.
- Leverage education and training to identify correlations in client environments and determine if behavior is expected.
- Support the delivery of network and endpoint security solutions to customers.
- Monitor systems for security incidents and vulnerabilities; develop monitoring and visibility capabilities, and report on incidents, vulnerabilities, and trends.
- Independently conduct complex investigations within your area of expertise and collaborate with other experts to resolve issues.
- Prepare and document security governance, standard operating procedures, and protocols.
- Configure, troubleshoot, and maintain security for customer environments.
- Monitor systems for irregular behavior and implement preventive measures.
- Determine the need for escalation and proactively communicate with customers and stakeholders.
- Educate and train staff on information system security best practices.
Key Skills
- Networking: Strong understanding of common business network requirements and knowledge of common equipment brands. Ability to perform simple network troubleshooting and scope requirements for services based on the client's network.
- Cloud: Ability to enable SaaS-specific security controls and troubleshoot simple cloud-based service configurations for logging purposes.
- Software as a Service: Knowledge of vulnerability management, including tools and processes used to create an effective vulnerability management program.
- Managed Risk: Strong knowledge of vulnerability management tools and processes, Business Continuity Planning, Disaster Recovery Planning, and Incident Response concepts.
- Authentication & Access Control: Strong understanding of Active Directory policies and events.
- Endpoint: Understanding of how to harden a system using best practices and frameworks like the CIS benchmarks. Ability to remediate and contain malware threats.
- Perimeter: Intermediate understanding of firewall concepts and troubleshooting skills. Familiarity with hardening common services, IDS & IPS, VPN scenarios, and GEO filtering impacts.
- Communication: Strong English communication skills, both written and verbal, with excellent de-escalation and conflict resolution abilities. Ability to break down client requests into actionable, trackable tasks and apply critical thinking to resolve issues.
Customer Focus
- Bring together aspects of a trend or policy into a clear picture for others.
- Look for ways to add value beyond customers' immediate requests and act on them.
- Anticipate customers' upcoming needs and concerns and explore long-term customer needs
Key Competencies
- A number of years relevant experience.
- Relevant education including university degree, college diploma, or industry certifications.
- Technical competencies at the intermediate level.
This is an extraordinary opportunity to be part of a team where every employee makes a difference, and their contributions are recognized and rewarded. If you are passionate about cybersecurity and eager to advance your career in a thriving and supportive environment, we want to hear from you. Apply today and help us make the world a safer place.

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